Customer Service

If you are looking for something beyond what is expected, someone to give that 100%-our customer service team will exceed your expectations by taking it the extra mile.

Our Client Specialists are communicating daily with our clients giving them the support and information they need to bring it to the next level. These people are the backbone of our organization and the key to our success. It is important for us to make sure you receive the personalized, one on one customer attention you only imagine..

We assign three individuals to assist with your customer service and shipping needs:

  • A client manager to oversee the relationship and to assist when necessary.
  • A Client Specialist to handle your day-to-day customer service needs, from order management to tracking.
  • A supervisor in the warehouse to manage your inventory at all times, while it is stored in our facility.

We believe our best attribute is our ability to be flexible and accommodating to all of our Client’s needs. This starts and ends with our Customer Service Team.

   ---- 3/19/2018 12:26 PM ----   10,770,381 cases,     1,258,156 orders shipped last 12 months    ---- 3/19/2018 12:26 PM ----   120,050 Bed Bath Beyond orders,     583,076 Direct To Consumer orders,   22,606 JCPenney orders,   3,855 KMart orders,   12,563 Kohls orders,   3,528 Macys orders,   3,618 Sears orders,   29,989 Target orders,   92,750 Walmart orders shipped last 12 months    ---- 3/19/2018 12:26 PM ----   435,525 cases shipped so far in March    55,648 orders shipped so far in March    ---- 3/19/2018 12:26 PM ----   4,406,456 cases stored in inventory    43,494 SKUs stored in inventory
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